Refund policy

Returns & Refund Policy

At Blue Collar Trash, most of our apparel and printed products are made to order specifically for you. Once an order is placed, it is sent to our production partner for printing and fulfillment.

Because each item is made to order, we do not accept returns or exchanges for incorrect size selections, change of mind, or buyer's remorse. Please review the product description and size chart carefully before placing your order.

But if something isn't right with your order, please reach out.

If your item arrives damaged, defective, misprinted, or you receive the wrong item, contact us as soon as possible after delivery. Please include your order number and clear photos showing the issue so we can work with our production partner to make it right.

Depending on the situation, an eligible issue may be resolved with a replacement or refund at no additional cost to you.

Incorrect Address

Please double-check your shipping address before completing your purchase. Once an order has entered production or shipped, we may not be able to change the delivery address.

Orders returned or lost because an incorrect address was provided by the customer may require additional shipping or replacement costs.

Cancellations

Because orders can enter production quickly, cancellations are not guaranteed once an order has been submitted for fulfillment. If you need to cancel an order, please contact us as soon as possible and we'll do our best to help.

Lost or Delayed Packages

Shipping delays can occasionally happen after an order leaves production. If your tracking shows an unusual delay or your package appears to be lost, please contact us so we can help determine the next step.

Questions?

We're a small business, and there's a real person behind this website. If you have a problem with an order, please reach out before assuming you're stuck with it. We'll always do our best to find a fair solution when something has genuinely gone wrong.